FAQ

Creating an account is quick. Click the “Sign Up” button, enter your name, email, date of birth, and choose a secure password. You’ll also select your preferred currency from options such as USD, EUR, GBP, AUD, CAD, NZD, or Bitcoin. Complete the registration form and verify your email if prompted.After registration, you can deposit, claim eligible bonuses, and start playing. If you plan to withdraw, be ready to complete the verification (KYC) steps described below—this is standard for all reputable casinos and helps protect your account. If you run into any issues during sign-up, use the live chat for faster help or email support@flashdashcasino.com for detailed assistance.

FlashDash offers a generous welcome package: up to $1,000 plus 250 Free Spins. The full bonus is divided across your first four deposits, and the standard wagering requirement is 35x applied to the bonus amount. Minimum deposit to activate most bonuses is $20. Specific first- and second-deposit offers include a 300% first-deposit bonus up to $300 plus 100 Free Spins and a 250% second-deposit bonus up to $200.We also run regular reloads and specials:Weekly Reload: 40 Free Spins with code "WEEKLY" (35x, $20 min).High-Roller Reload: 75% up to $1,000 with code "VIPDEAL" (15x, $50 min).Weekend Reload: 30% up to $300 (35x, $30 min).Tuesday Free Spins: 40 Free Spins (35x, $20 min).No-Deposit Free Spins: 20 Free Spins automatically on sign-up for Joker Pro and Big Bass Bonanza.Note: bonuses are not available to players from South Carolina. Always read the full terms for expiry, game weighting, and wagering rules before claiming.

Yes. New players typically receive 20 no-deposit free spins automatically upon sign-up, usable on titles like Joker Pro and Big Bass Bonanza. Some regular promotions require codes—for example, use "WEEKLY" to claim 40 Free Spins during Weekly Reload days, or "VIPDEAL" for the High-Roller Reload.Be aware that no-deposit offers and coded promotions carry wagering requirements (commonly 35x) and minimum deposit rules for other bonuses. Country restrictions apply: bonuses, including no-deposit spins, are not available for residents of South Carolina. Check the promotion terms or contact support if you’re unsure whether you’re eligible.

Deposits are immediate for most methods. FlashDash accepts Bitcoin/BTC, Visa, and MasterCard, and supports currencies including USD, EUR, GBP, AUD, CAD, NZD, and Bitcoin. Choose your preferred method at the cashier, enter the amount (meeting any minimums shown), and confirm.Withdrawals depend on the method and verification status. Typical processing ranges from a few hours to several business days for card transfers; Bitcoin withdrawals are often faster. Before a payout, you may need to complete KYC verification, which can add time. Withdrawal limits, fees, and processing times vary by method—check the cashier or terms for specifics. If a withdrawal is delayed, contact live chat or email support@flashdashcasino.com for an update.

Wagering requirements (or "playthrough") tell you how many times you must wager bonus funds before you can withdraw winnings. For example, a 35x wagering requirement on a $100 bonus means you must wager $3,500 ($100 × 35) before cashing out bonus-derived winnings.Key points:Requirements usually apply to bonus amounts, not deposits, unless stated otherwise.Different games contribute varying percentages toward wagering (slots usually contribute 100%, table games less).Bets above a set maximum may void a bonus—check the terms. Always read the specific bonus terms to see how the requirement is calculated and which games count.

Yes. FlashDash Casino is optimized for mobile and tablet browsers, so you can play directly from your device without downloading software. The games and the cashier adapt to smaller screens, and many titles from providers like NetEnt, Pragmatic Play, and Evolution support touch-friendly play and portrait or landscape modes.If you prefer an app-like experience, use your device’s browser to add FlashDash to your home screen. For best performance, keep your browser updated, ensure a stable internet connection, and clear cache if you experience lag.

FlashDash features a wide library from leading studios including Evolution Gaming, NetEnt, Microgaming (Apricot), Pragmatic Play, Play’n GO, Yggdrasil, Playtech, IGT, Aristocrat, Betsoft, Red Tiger, Quickspin, and many more. You’ll find slots, progressive jackpots, video poker, blackjack, roulette, live dealer games, and specialty titles.Provider variety ensures a mix of classic favorites and new releases, with features like free spins, bonus rounds, and progressive jackpots. If a specific title is missing, contact support—sometimes regional licensing or promotions affect availability.

FlashDash operates under applicable online gaming regulations and complies with licensing requirements where required. Availability and eligible promotions depend on your jurisdiction and local law. For example, some bonuses are restricted and not available to players from South Carolina.If you’re unsure about legality in your state, check local gambling laws or contact customer support for guidance. FlashDash encourages playing only where online gambling is permitted and will confirm eligibility during sign-up and when issuing promotions.

Verification protects players and helps process withdrawals securely. After registration or before your first withdrawal, FlashDash may request:A copy of government-issued ID (driver’s license, passport).A recent utility bill or bank statement to confirm your address.A selfie or photo of the payment method for card or crypto verification.Submit documents via the secure verification portal. Typical approval takes 24–72 hours but can be faster. For Bitcoin payments, blockchain proofs may be required. Keep documents clear and current to avoid delays. Support is available if you have questions about what to submit.

Try these quick steps: refresh the page, clear your browser cache, update your browser or device OS, and relaunch the game. If you’re on mobile, switching between portrait and landscape or restarting the device can help.If problems persist, note the game name, error message, device, browser, and time of the issue. Contact live chat for fast troubleshooting or email support@flashdashcasino.com with the details and any screenshots. Our team will guide you through fixes or escalate the issue to the technical team.

FlashDash uses industry-standard security measures, including SSL encryption, secure payment gateways, and strict account verification, to keep your personal and financial data safe. Access controls and monitoring help prevent unauthorized account use.We also promote fair play: games come from licensed providers and use certified random number generators where applicable. Remember to use strong, unique passwords and enable any available account protections. If you suspect unauthorized activity, contact support immediately.

FlashDash encourages balanced, responsible play. You can set deposit limits, session time limits, and time-outs, or choose self-exclusion if you need a break. If gambling stops being fun or you feel at risk, seek help from organizations like Gamblers Anonymous or your local support services.For help with limits, blocking, or recovery resources, contact our support team via live chat or email at support@flashdashcasino.com. The team can apply account controls or point you to professional help. Playing responsibly keeps the experience fun and sustainable.